Mugford & Co is a practice designed to achieve the client's aims.





We operate in a way that ensures all matters are dealt with quickly and effectively, so we promise our clients before we act for them:-

• We set out a clear and agreed strategy for dealing with your affairs so you understand exactly what we are doing, why and the range of outcomes;



• We will ensure that budgets are tailored to your needs so there are no surprises, we will:-
  
  - discuss costs with you from the outset;
  - plan cost strategies; and
  - keep you updated.



• We will manage your matter with only your aims in mind so you will get the result you need at the best value;



• We will set out all the alternative means of achieving your aims so you will not be forced down any one route;



• We aim to return all your telephone calls within 24 hours so you will not need to chase us up;



• We aim to answer all letters within 2 working days so you can be sure we are getting on with your affairs;



• All information you give us regarding your case and affairs are dealt with in the strictest confidence; and



• We will make available to you all personal data held on you upon request.